Principles of data processing and use of cookies

1. DATA PROCESSING PRINCIPLES

DEFINITIONS:

Client – Consumer of AS Värska Sanatooriumi services

Executor – AS Värska Sanatoorium

1.1. The data processing principles apply to the booking and provision of services by AS Värska Sanatoorium in the website environment. AS Värska Sanatorium processes personal data only for the purpose of providing you with a service (rehabilitation, spa, beauty, accommodation, booking a table, subscribing to a newsletter). We will not transfer, sell or disclose your information to third parties without your prior consent or as required by law.

2. DATA COLLECTION

2.1. When filling in the forms, the data to be provided by the Client are divided into mandatory and voluntary data.

2.2. The following information (marked with an asterisk) must be provided by the Customer:

2.2.1. Name – required to complete and secure your booking;

2.2.2. E-mail address – required for booking and, if necessary, for prepayment invoices;

2.2.3. Telephone number – required to complete and ensure fulfilment of your booking, including notifications of service disruptions.

2.3. When subscribing to the newsletter, the Customer must provide the following information:

2.3.1. First name – to add a personal address in the newsletter;

2.3.2. Email address – to receive the newsletter and best offers;

2.3.3. The subscriber has given the Executor his/her consent to the use of his/her contact details for direct marketing purposes, i.e. he/she will be sent marketing communications using the contact details provided by him/her.

2.3.4. The customer has the right to opt-out of receiving communications for direct marketing purposes at any time by following the instructions in the email sent out or by expressing their wish by writing to us at info@spavarska.ee.

2.4. The data controller is AS Värska Sanatoorium, Väike-Rõsna küla, 64034, Setomaa Parish, Võrumaa.

2.5. When processing personal data collected through the use of the e-shop, AS Värska Sanatoorium is guided by these general principles of data processing and the use of cookies. AS Värska Sanatorium forwards the personal data necessary for the execution of payments to the authorised processor – the payment solution provider. The Company shall not disclose personal data to other parties without the consent of the Customer.

3. DATA RETENTION PERIOD

3.1. AS Värska Sanatorium shall store the data for as long as they are necessary to achieve the purpose for which the data are used or until the expiry of the statutory limitation periods and the statutory document retention period (7 years according to the VAT Act and the Accounting Act).

4. CUSTOMER RIGHTS IN RELATION TO THE USE OF DATA

4.1. The customer has the right to receive information from AS Värska Sanatoorium about the use of his/her data in accordance with the procedure and to the extent provided by law.

4.2. The Client has the right to request AS Värska Sanatorium to cease the use of his/her data and to correct, block and delete the data, if this is in accordance with the legislation.

4.3. The customer has the right to opt in or opt out of the use of their data for direct marketing or marketing purposes.

4.4. The customer has the right to seek redress from the Data Protection Inspectorate and the courts.

4.5. For any questions concerning your personal data, you have the right to send us an e-mail to info@spavarska.ee.

5. PRINCIPLES ON THE USE OF COOKIES

5.1. In order to serve our customers better, we use cookies on the website of AS Värska Sanatoorium.

5.2. The domain belonging to AS Värska Sanatooriumi may, among other things, contain an element that stores cookies on behalf of third parties (e.g.. FB and Google third-party cookies: Google Analytics, Google Ads, etc.).

5.3. The customer has the right to refuse the storage of cookies on their computer. If you wish to do so, you must opt out of the use of cookies or change your browser settings.

5.4. Different types of browsers use different methods to disable cookies. More information is available on the website http://www.allaboutcookies.org/

5.5. When blocking cookies, the Customer should be aware that some functions of the website may no longer be available to the Customer after blocking cookies.

5.6. We use cookies on spavarska.ee to collect the following information:

5.6.1. Statistics on pages visited,

5.6.2. Time spent on page,

5.6.3.
Версия ОС компьютера;

5.6.4. Browser used,

5.6.5. Information about paying online (Montonio solution),

5.6.6. FB and Google retargeting cookies.

5.7. We do not use cookies related to personally identifiable information (e.g. IP address assignment).

What is a cookie?

A cookie is a text file sent to and stored on the Customer’s computer by the websites the Customer visits. The cookie will be stored in the Client’s browser file directory. In case the Customer has visited the website before, the browser will read the cookie and transmit the corresponding information to the website or element that initially stored the cookie. More information on cookies is available at http://www.allaboutcookies.org/

Cookies allow you to monitor website usage statistics, the popularity of sections and other activities on the website. The information obtained from the cookie is used for the purpose of improving the usability and content of the website.

Types of cookies used on the website

Persistent cookies are essential for navigating around the website and using its features. In the absence of permanent cookies, the Customer would not be able to use all the features of the Website.

Session cookies allow the website to remember previous choices made by the Customer (such as username, language selection, etc.) and thus provide more efficient and personalised features.

Tracking cookies collect data about the Customer’s behaviour on the website. The information provided by the tracking cookie allows you to increase the user-friendliness of the website.