Data processing
and cookie usage principles

1. PRINCIPLES OF DATA PROCESSING

DEFINITIONS:

Client – ​​consumer of AS Värska Sanatooriumi services

Executor – AS Värska Sanatoorium

1.1. The principles of data processing apply to the booking and provision of AS Värska Sanatooriumi services in the website environment. AS Värska Sanatooriumi processes personal data only to provide you with a service (for the provision of rehabilitation, spa treatment, beauty, accommodation services, table booking, newsletter subscription). We do not transfer, sell or disclose your data to third parties without your prior consent or in cases provided for by law.

2. DATA COLLECTION

2.1. When filling out the forms, the data to be submitted by the Client is divided into mandatory and voluntarily submitted data.

2.2. The following data must be submitted by the Client (marked with an asterisk):

2.2.1. Name – necessary to complete and secure the reservation;

2.2.2. E-mail address – necessary for completing the reservation and, if necessary, submitting advance invoices;

2.2.3. Telephone number – necessary for completing the reservation and ensuring its fulfillment, including for sending service error messages.

2.3. When subscribing to the newsletter, the Client must provide the following information:

2.3.1. First name – to include a personal address in the newsletter;

2.3.2. E-mail address – to send the newsletter and the best offers;

2.3.3. The subscriber to the newsletter has given the Contractor consent to the use of his contact details for direct marketing purposes, i.e. he will be sent marketing-related notifications using the contact details provided by him.

2.3.4. The Client has the right to opt out of receiving notifications sent for direct marketing purposes at any time by following the instructions in the e-mail sent or by expressing his wish by writing to us at info@spavarska.ee

2.4. The data controller is AS Värska Sanatoorium, Väike-Rõsna village, 64034, Setomaa parish, Võrumaa.

2.5. When processing personal data collected when using the online store, AS Värska Sanatoorium is guided by these general principles of data processing and use of cookies. AS Värska Sanatoorium transfers the personal data necessary for making payments to the authorized processor – the payment solution provider. The company does not disclose personal data to other parties without the consent of the Customer.

3. DATA STORAGE PERIOD

3.1. AS Värska Sanatoorium stores data for as long as it is necessary to achieve the purpose of using the data or until the statutory limitation periods for claims and the statutory document retention period (7 years in accordance with the VAT Act and the Accounting Act).

4. CUSTOMER RIGHTS IN CONNECTION WITH THE USE OF DATA

4.1. The client has the right to receive information from AS Värska Sanatoorium about the use of their data in accordance with the procedure and to the extent provided for by law.

4.2. The client has the right to demand that AS Värska Sanatoorium cease using their data and correct, close and delete the data, if this is in accordance with the legislation.

4.3. The client has the right to agree to or prohibit the use of their data for direct marketing or marketing purposes.

4.4. The client has the right to turn to the Data Protection Inspectorate and the court to protect their rights.

4.5. For all questions regarding personal data, you have the right to send us an e-mail to info@spavarska.ee

5. PRINCIPLES OF COOKIE USE

5.1. In order to better serve our clients, we use cookies on the AS Värska Sanatoorium website.

5.2. The domain belonging to AS Värska Sanatorium may, among other things, contain an element that stores cookies on behalf of third parties (e.g. FB and Google third-party cookies: Google Analytics, Google Ads, etc.).

5.3. The Client has the right to refuse to store cookies on the computer. If so desired, the Client must not agree to the use of cookies or change the settings of his web browser.

5.4. Different types of web browsers use different methods to disable cookies. More detailed information is displayed on the website allaboutcookies

5.5. When blocking cookies, the Client must take into account that not all functions of the website may no longer be available to the Client after blocking cookies.

5.6. We use cookies on the spavarska.ee website to collect the following data:

5.6.1. Statistics on visited pages,

5.6.2. Time spent on the page,

5.6.3. Computer OS version;

5.6.4. Browser used,

5.6.5. Information related to payment in the online store (Montonio solution),

5.6.6. Remarketing cookies by FB and Google.

5.7. We do not use cookies related to personalized information (e.g. IP address assignment).

What is a cookie?

A cookie is a text file that is sent and stored on the Client’s computer by websites that the Client visits. The cookie is stored in the file directory of the Client’s web browser. If the Client has visited the website before, the web browser reads the cookie and transmits the corresponding information to the website or element that initially stored the cookie. Additional information about cookies is available on the website allaboutcookies.

Cookies allow us to track website usage statistics, the popularity of sections, and other actions performed on the website. The information obtained from the cookie is used to improve the usability and content of the website.

Types of cookies used on the website

Persistent cookies are essential for navigating the website and using its functions. Without persistent cookies, the Customer would not be able to use all the functions of the website.

Session cookies allow the website to remember previous choices made by the Customer (such as username, language selection, etc.) and thus provide more efficient and personalized functions.

Tracking cookies collect data on the Customer’s behavior on the website. The information obtained from the tracking cookie allows us to improve the usability of the website.